FAQ

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Q What types of office furniture do you offer?

A We specialize in mid-to-high-end office furniture, including Office Desks, Office Sofas, Office Chairs, Filing Cabinets, and Training Furniture. Our products are designed to meet the diverse needs of corporate offices, training centers, and collaborative workspaces, with a focus on ergonomics, durability, and modern aesthetics.

Q Do you ship internationally?

A Yes, we export our office furniture to numerous countries and regions worldwide. Our logistics team works with reliable shipping partners to ensure safe and timely delivery to your location, no matter where you are.

Q What is your minimum order quantity (MOQ)?

A We are flexible and can discuss specific needs based on your order. Please contact our sales team for details.

Q Can I customize the furniture to suit my needs?

A Absolutely! We offer customization options such as size, color, material, and design to meet your specific requirements. Contact us with your specifications, and our R&D team will work with you to create tailored solutions.

Q What materials are used in your office furniture?

A Our furniture is made from high-quality, eco-friendly materials, including solid wood, engineered wood, metal frames, and durable fabrics or leather for upholstery. All materials comply with international environmental and safety standards.

Q How do you ensure product quality?

A We maintain a strict quality inspection system at every stage of production, from raw material selection to final assembly. Our products undergo rigorous testing to meet international standards such as ISO 9001, BIFMA, and EN certifications, ensuring durability, safety, and functionality.

Q What are your payment terms?

A We accept various payment methods, including T/T (bank transfer), L/C (Letter of Credit), and trade assurance options for larger orders. Typically, we require a 30% deposit upon order confirmation, with the remaining 70% due before shipment. Specific terms can be negotiated based on your order size and requirements.

Q How long does shipping take?

A Shipping times depend on your location and the order volume. Generally, it takes 20-45 days after production is complete, depending on the shipping method (sea freight, air freight, etc.). We provide estimated delivery times with each order confirmation.

Q Do you provide samples?

A Yes, we can provide samples upon request for you to evaluate our quality and design. Sample costs and shipping fees are typically borne by the buyer, but these may be refunded or adjusted in bulk orders. Please contact us for sample availability and pricing.

Q What packaging do you use for export?

A We use export-standard packaging, including sturdy cardboard boxes, foam padding, and wooden crates where necessary, to ensure our furniture arrives in perfect condition. Special packaging requests can also be accommodated.

Q How do I place an order?

A To place an order, please contact our sales team via email or phone with your product requirements. We’ll provide a detailed quotation, confirm the order details, and guide you through the payment and shipping process.

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