Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

At China Loong Furniture Co., Ltd., we work with international B2B buyers through a clear and practical ordering process. As a furniture manufacturer, we understand that every project may require different specifications, finishes, packaging methods, and delivery arrangements. Our goal is to make communication efficient and to help customers move from inquiry to delivery with confidence.

1. Inquiry and Product Selection

Customers may start by sending us an inquiry with the product style or furniture category they are interested in, such as office furniture, home furniture, contract furniture, or other related items according to their project needs. To help us provide an accurate response, please share as much detail as possible, including product photos, dimensions, materials, color preferences, quantity, intended market, and any special packaging or labeling requirements.

If you are not sure which product is the best fit, our team can help review your requirements and recommend suitable options based on the application, budget, and order volume.

2. Customization and Quotation

Once we receive your inquiry, we will review the specifications and confirm whether customization is required. Depending on the product and order details, we may discuss material options, surface finishes, structure, hardware, upholstery, logo placement, and packaging solutions.

After the requirements are clarified, China Loong Furniture Co., Ltd. will prepare a quotation based on the confirmed specifications, quantity, customization level, and delivery terms. Prices may vary according to the selected materials, design complexity, order quantity, and shipping arrangement.

3. Order Confirmation

Before production begins, we will confirm all important order details with the buyer, including product specifications, final quantity, design details, packaging requirements, lead time expectations, and shipping information. If samples, drawings, or product images are needed for approval, we will arrange them according to the order process.

For custom or project-based orders, final confirmation may also include artwork, labeling, carton marks, or other documents required for smooth execution. Once everything is approved, the order can be officially placed.

4. Payment Terms

Payment terms are arranged according to the order value, product type, and cooperation terms agreed by both parties. In general, payment conditions will be discussed and confirmed before production starts. For special projects, large-volume orders, or customized furniture, the payment schedule may be adjusted subject to order details and mutual agreement.

If needed, we can provide the relevant proforma invoice and other order documents for review and payment processing.

5. Production and Quality Check

After payment and order confirmation, production will begin according to the approved specifications. During manufacturing, we may share progress updates or request confirmation on key details if adjustments are needed. This helps ensure that the final products match the agreed requirements.

Quality control is an important part of our process. Before shipment, the products may be checked for appearance, dimensions, structure, finishing, packaging, and other order-specific details. If the buyer has special inspection requirements, they can be communicated in advance so we can coordinate accordingly.

6. Packing and Delivery

Packing methods are selected according to the product type, transport method, and destination requirements. We aim to use suitable packing solutions to help protect the furniture during handling and transportation. Depending on the order, packing may include standard export packaging, carton packing, protective materials, or customized labeling.

Shipping arrangements will be coordinated based on the confirmed delivery terms. Depending on the order details, we can discuss sea freight, air freight, or other logistics solutions. Final dispatch time will be subject to production progress, order quantity, and transportation schedule.

7. After-Sales Support

We value long-term cooperation and maintain communication after delivery in case any questions arise regarding product use, packing, or order handling. If there is any issue related to the received goods, please contact us with clear photos and relevant order information so we can review the case and provide a suitable solution.

China Loong Furniture Co., Ltd. is committed to supporting buyers throughout the ordering process and building stable business relationships based on clear communication, reliable service, and consistent follow-up.

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